Service

Perfect Service

We attach great importance to service, because we firmly believe that the timely and efficient service is the best way to win our client’s trust and final satisfaction. It is our mission to provide most suitable solution in shortest time in every stage of pre-sales, in-sales, and after-sales.

Pre-sales Service

We always keep close communication with our client to understand the needs clearly to provide most suitable commercial solution and technical solution

We always try our best to provide documents as clients requirement, such as technical drawing, technical data sheet, sales performance list, type test report, etc

In-sales Service

We make order evaluation, and clarify every detail with client to avoid any

mistake, and then sign official contact with client. Our production will follow the signed contract strictly.

For supporting our client, absolutely, the flexible commercial conditions, faster lead time, will be provided.

We always send production plan and report the production progress timely, so that the client can handle the whole situation.

We always send inspection documents according to client’s requirement.

We can provide third-party inspection service and give support to any third-party assigned by the client.

We can recommend forwarder t, and inquiry most competitive freight for client.

We always send packing and delivery report to client.

We always follow and update the shipping situation, and provide customs clearance documents to assist client pick up the cargoes.

Afther-sales Service

We always send installation manual to client.

We always ask about the equipment’s situation, and give prompt solution in case of any problem.

We always collect suggestion from our client to make improvement. Anyway, we promise that we will give biggest support to support, to work, to grow together with our client.